If you receive SNAP (Supplemental Nutrition Assistance Program) benefits and shop at Kroger, you might be wondering if you can use your EBT card there. The good news is that Kroger does accept SNAP EBT payments, but there are some important details you should know.
Does Kroger accept SNAP EBT for in-store purchases?
Yes, Kroger accepts SNAP EBT for in-store purchases at all of its locations. You can use your EBT card at checkout just like a regular debit card. However, keep in mind that you can only use it to pay for SNAP-eligible items.
Can you use SNAP EBT for Kroger pickup orders?
Yes, you can use your SNAP EBT card for Kroger pickup orders, but the process has changed. Previously, customers could choose to pay with their EBT card when they picked up their groceries at the store. Now, you must enter your EBT card details online when placing your order. Here is how it works:
- Add your items to your cart and go to checkout.
- Select “Add SNAP EBT Card” under the payment section.
- Enter your EBT card number and submit.
- Your order total will be split into eligible and non-eligible items.
- Any non-eligible items must be paid for with another form of payment, such as a credit or debit card.
Kroger no longer allows you to pay with an EBT card at curbside pickup, so make sure you enter your card details online when placing your order.
Can you use SNAP EBT for Kroger delivery orders?
Yes, you can now use your SNAP EBT benefits to pay for Kroger delivery orders. The process is similar to pickup orders:
- Add your SNAP EBT card as a payment method online.
- Pay for eligible items using your EBT card.
- Cover any non-eligible items, fees, or tips with another payment method.
If you plan to order delivery, keep in mind that SNAP benefits do not cover delivery fees, so you will need a credit or debit card to pay for those costs.
Can you use SNAP EBT for Kroger ship orders?
No, Kroger does not currently allow SNAP EBT payments for ship orders. If you want to use your EBT benefits, you will need to shop in-store, use pickup, or choose delivery instead.
What can you buy with SNAP EBT at Kroger
SNAP benefits can only be used for specific food items. Here is what you can purchase with your EBT card at Kroger:
- Fruits and vegetables
- Meat, poultry, and seafood
- Dairy products
- Bread and cereals
- Snack foods
- Non-alcoholic beverages
- Seeds and plants that produce food
Items that are not covered by SNAP benefits include:
- Alcohol and tobacco products
- Hot, prepared foods (such as rotisserie chickens or deli meals)
- Household supplies and cleaning products
- Pet food
- Vitamins and supplements
How do you add your SNAP EBT card to your Kroger account?
If you shop online at Kroger often, you can save time by adding your SNAP EBT card to your Kroger wallet. Here is how to do it:
- Go to “My Account” on the Kroger website.
- Click on “Wallet.”
- Select “Add new card” and choose “EBT” as the payment type.
- Enter your SNAP EBT card number and submit.
Once your EBT card is saved, you can quickly use it for future purchases.
How do you check your SNAP EBT balance when shopping online?
To check your EBT balance at checkout:
- Select your SNAP EBT card as the payment method.
- Click “Check Balance” and enter your PIN.
- Your balance will appear on the screen.
If your order total is higher than your available balance, you will need another payment method to cover the difference.
Can you return items purchased with SNAP EBT at Kroger
Yes, Kroger allows refunds and exchanges for items bought with a SNAP EBT card. If you need to return an item, you can:
- Take it back to the store.
- Contact Kroger customer service at 1-800-KRO-GERS (1-800-576-4377).
Kroger may ask for proof of purchase before issuing a refund. However, returns may be denied if there are signs of fraud or abuse.
Can you use WIC for Kroger pickup or delivery?
No, Kroger does not accept WIC (Women, Infants, and Children) benefits for pickup or delivery orders at this time. You will need to shop in-store to use WIC benefits.
