If you drive a Ford, there’s a chance your vehicle is part of a massive recall that affects more than 1 million models in the U.S. The issue? A glitch in the rearview camera software could lead to crashes.
Let’s break down what’s going on and what you should do next.
Why this recall matters to you
Ford announced that a software error might cause your vehicle’s rearview camera image to delay, freeze, or not show up at all when you’re backing up. That’s a big deal — especially when you rely on your camera to safely reverse in a driveway, parking lot, or tight space.
According to the National Highway Traffic Safety Administration (NHTSA), “A frozen or missing rearview camera image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.”
So far, Ford hasn’t reported any injuries. But there has been one report of a minor crash that caused property damage.
These are the Ford models affected
If you drive one of the following vehicles, your car might be on the recall list. Here’s a full breakdown of the 1,075,299 vehicles involved:
- 2021–2024 Ford F-150: 527,371 vehicles
- 2021–2024 Ford Edge: 157,506 vehicles
- 2022–2025 Ford Transit: 136,968 vehicles
- 2021–2024 Ford Bronco: 104,394 vehicles
- 2023–2024 Ford F-250 through F-600 series: 65,385 vehicles
- 2021–2023 Lincoln Nautilus: 23,468 vehicles
- 2022–2024 Ford Expedition: 18,124 vehicles
- 2023–2024 Ford Escape: 17,909 vehicles
- 2021–2023 Ford Mustang Mach-E: 8,949 vehicles
- 2024 Ford Mustang: 4,988 vehicles
- 2024 Ford Ranger: 3,907 vehicles
- 2022–2024 Lincoln Navigator: 3,612 vehicles
- 2023–2024 Lincoln Corsair: 2,718 vehicles
This recall has been filed under NHTSA number 25V315000 and Ford recall number 25S49.
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Here’s what to do next
Ford will fix the issue by updating your vehicle’s software — free of charge. You’ll either be able to do it through a Ford dealer or by using an over-the-air update if your vehicle is equipped for that.
You don’t need to take action just yet. Ford will start sending out letters to affected owners beginning June 16, 2025. A second letter will follow once the fix is available, which will likely be during the third quarter of 2025.
If you want to get ahead of it, you can call Ford’s customer service line at 1-866-436-7332 and mention recall number 25S49. You can also reach out to the NHTSA at 888-327-4236 or visit www.nhtsa.gov to check your vehicle’s status.
How Ford discovered the problem
The issue first came to light on January 17, 2025, when the NHTSA contacted Ford about camera complaints, mostly from 2021–2023 F-150 owners. The agency had collected 37 owner questionnaires, and in 15 of them, drivers reported frozen camera screens when reversing.
Ford’s safety office and engineers investigated further. By April 2025, they confirmed the problem was tied to a software error in the rearview camera system.
