The deadline to claim compensation of up to $7,500 for the AT&T data breach settlement is approaching – These are the requirements to apply for payment

Millions of AT&T customers may be owed settlement money—here’s how to check if you qualify and the steps to file your claim before the November deadline.

Modified on:
September 25, 2025 11:44 am

Why AT&T owes its customers

If you were an AT&T customer in the past few years, you may be owed some cash—perhaps thousands of dollars. It’s all thanks to a $177 million class action settlement after two major data breaches that exposed sensitive customer information.

What happened:

  • On March 30, 2024, AT&T reported that personal info—including addresses, Social Security numbers, and passcodes—had been hacked and subsequently released on the dark web.
  • And then, on July 12, 2024, the company said that customer phone calls and texts were downloaded illegally, too.
  • Combined, the incidents might have affected more than 72 million people.
  • AT&T hasn’t admitted to misconduct but settled to avoid spending a long and costly lawsuit. As the company said: “We deny the allegations… but we want to keep our customers’ confidence.”

Who can file a claim?

There are two types of customers—or “settlement classes”—who are eligible to recover compensation:

  • Customers impacted by the March 30, 2024, data breach
  • These were customers whose Social Security numbers and other identifying information were exposed.
  • Customers impacted by the July 12, 2024, data breach
  • This consisted of call and text logs that were accessed illegally.
  • Some customers may be eligible for both classes, which would entitle them to recover more compensation.
  • Not sure if you’re eligible? You can call 833-890-4930 to check.

How much money are you legally entitled to?

This is where things get interesting. The amount depends on how you’ve been affected and what kind of evidence you can provide.

First data breach (March 30, 2024)

You qualify for up to $5,000 if you can substantiate financial losses suffered as a result of the breach.

Or, choose a flat payment under Tier 1 or Tier 2.

  • Tier 1: For customers whose Social Security numbers have been stolen.
  • Tier 2: For customers whose Social Security number was not hacked but whose personal information was.
  • Tier 1 payments are five times larger than Tier 2.

Second data breach (July 12, 2024)

  • You can recover up to $2,500 for verifiable losses.
  • Or, you can receive a Tier 3 payment, which will be allocated among valid claimants after paying expenses.
  • If you were affected by both breaches, you could recover up to $7,500.

How to file a claim

If you are eligible, you have two convenient ways to file a claim:

You will be required to provide information like your AT&T account details, proof of losses (if you’re filing for payments made), and your contact details for the settlement team.

Important deadline

Mark your calendar: November 18, 2025, is the deadline for filing claims.

Online claims must be received by then.

Mailed claims must be postmarked by then.

Wait until after the deadline, and you’ll be out of luck when it comes to making claims for compensation—regardless of whether or not you were affected.

Read this later: 

Bad news due to historic COLA adjustment for Social Security benefits in 2026 – Increases of up to $672 will not be enough for…

Social Security ending paper checks at the end of the month: who still qualifies?

Good news about Social Security benefits – These are the millions of Americans who will receive checks of up to $5,108 this September 24

Major change at social security aims to help recipients

You Earn It, You Keep It’ Act would mean an end to tax on social security benefits

One thing you should never do to your Social Security card

Why this matters

For millions of AT&T customers, the breaches were a surprise. Social Security numbers and call records are valuable to cybercriminals. Having that data published on the dark web opens people up to identity theft, fraud, and long-term financial harm.

That’s why this settlement is important. It’s not about dollars—it’s about holding companies accountable for safeguarding your personal data.

What you should do now

Here is a quick checklist if you think you are eligible:

  • Check whether you are eligible. Call the helpline or visit the website to find out if you are covered.
  • Decide on your type of claim. Do you wish for a documented payment (with proof of losses) or a Tier payment?
  • Claim by 18 November 2025. Don’t wait until the last minute.

And even if you never plan to sue, this is a good wake-up call to renew your passwords periodically, employ two-factor authentication, and review your credit reports.

Lawrence Udia
Lawrence Udiahttps://polifinus.com/author/lawrence-u/
I am a journalist specializing in delivering the latest news on politics, IRS updates, retail trends, SNAP payments, and Social Security. My role involves monitoring developments in these areas, analyzing their impact on everyday Americans, and ensuring readers are informed about significant changes that could affect their lives.

Must read

Related News