If you are a Bank of America customer or planning to be one, you might want to know where new branches are coming. Bank of America says it will open more than 150 new branches across the United States by the end of 2027.
Where will Bank of America open new branches by 2027?
Here is a breakdown of the plan:
- 40 new branches will open in 2024
- More than 70 additional sites are expected in 2026
- Other locations will be announced over time leading up to 2027
Some of the specific areas already confirmed include:
- New York City, where a brand-new flagship branch just opened
- Boise, Idaho, which will get four new branches this July
While the bank did not release the full list of all future locations, it made it clear that new markets are being evaluated constantly. This means if your city does not have a branch yet, that could change soon.
Why is Bank of America still opening branches in the digital age?
You are probably thinking: Why build more physical branches when most people bank online? That is a good question.
Even though more than 90% of Bank of America’s customer interactions happen digitally, the bank says physical branches still play a big role. According to Holly O’Neill, the president of consumer, retail, and preferred banking at Bank of America:
“We are always evaluating new markets and where we want to go. We also find that the business that we grow digitally is accelerated in markets where we have a physical footprint.”
In simple terms, when there is a physical branch in town, people feel more confident banking there — especially when it comes to personal financial advice.
Here is why branches still matter:
- You can sit down face-to-face with a banker
- You can get help with more complex services like mortgages, loans, and investments
- Local branches make people feel more connected and supported
What cities might benefit from Bank of America expansion?
While Bank of America has not released the full map yet, it has hinted at targeting underserved areas and growing markets. So if you live in a fast-growing city or a place where the bank has little presence, you might be seeing a new branch soon.
Some likely candidates for future expansion include:
- Southern and Western states, where population growth has been strong
- Suburban and urban neighborhoods without nearby financial centers
- College towns and tech hubs where young professionals are moving
Will Bank of America close any existing branches?
Yes, but not in the way you might think. Bank of America currently operates around 3,700 financial centers across the country. While that number will stay mostly steady, some older branches in mature markets will likely be consolidated or closed as new ones open.
According to Holly O’Neill, this is part of a balancing act:
“That figure may come down a little by 2027 as it consolidates branches in more mature markets.”
So if your local branch seems underused, it might be merged with another nearby location. But overall, the bank is investing in growing — not shrinking — its national footprint.
How much is Bank of America investing in branch expansion?
Bank of America has already poured more than $5 billion into improving and expanding its branch network over the past nine years. That includes updates to existing centers and the cost of building brand-new locations.
This continued investment shows that even in the age of apps and digital wallets, in-person banking is far from dead. The goal is to give you a choice — whether you want to manage your money from your phone or walk into a branch for help.
